After initial issue that system didn't boot I created a new SD card and now it is booting. I could connect to it but only via bluetooth. Then I got informed that my unit is registered with other email!?!?! HTF can that be for a sealed box? Do you send out lab experiments as new units?

So they said they removed the unit from cloud. Now I can't even connect anymore!

Only advice you get is power cycle and wait and wait before cycle again. Very poor support and quality of device