Wi-Fi connection issue

Just installed the alkatronic yesterday. Completed setup via guided instructions from the app. I can not get this to connect to my Wi-Fi no matter what I do. I completed the trouble shooting steps from the manual 4 times. I even see the unit on my routers network map. Still, I am only able to control the unit via BT. Love the product, just need it to work.

I have the same problems ,
I had my Alkatronic running for 1 month , bought the dosetronic , and after that Alkatronic is only working on Bluetooth and the dosetronic does not work at all , who can help me please